Knowing that your insurance company has your back can make all the difference when disaster strikes. Catastrophe claims, or “cat claims” for short, are a crucial aspect of insurance that comes into play during these challenging times. In this blog, we’ll explore what cat claims are, delve into the types of CAT perils, and highlight the exceptional customer service you can expect from Bankers Insurance Group. Our aim is to equip you with the knowledge and confidence to navigate storms and other catastrophic events with ease. 

Understanding Catastrophe Claims 

Catastrophe claims arise from significant events that cause widespread damage to multiple homes or businesses, such as hurricanes, floods, earthquakes, and wildfires. These events are not just physically devastating but can also be emotionally taxing for those affected. Recognizing the unique nature of cat claims is the first step in understanding the comprehensive support and specialized service insurance companies must provide their clients during these times. 

The Types of CAT Perils in Insurance 

CAT perils refer to the specific events that are covered under catastrophe claims. These typically include natural disasters like hurricanes, tornadoes, floods, earthquakes, and severe storms. Each of these perils can cause extensive damage, and it’s crucial for policyholders to know what their insurance policy covers. Flood claims, in particular, require expertise due to their complexity and the significant impact they can have on homes and businesses. 

What to Expect: Customer Service During Catastrophe Claims 

Bankers Insurance Group prides itself on delivering exceptional customer service, especially when handling catastrophe claims. Here’s what you can expect from us: 

  • Prompt and Compassionate Response: We understand the urgency and emotional distress that comes with CAT claims. Our experienced claims team is prepared to respond quickly and compassionately, ensuring your claim is handled efficiently and empathetically. 
  • Expertise in Handling CAT Claims: Our internal claims team has over 60 years of experience managing CAT claims, including non-named and named storm claims. Our expertise is unmatched, with a proven track record of handling 52,252 non-named storm claims and 17,660 named storm claims in the last decade. 
  • Specialized Flood Claims Handling: Floods can be particularly challenging to navigate. Our team, which includes seasoned professionals and former FEMA employees, boasts a combined 62 years of claim-handling experience. Since January 2016, we have managed 8,348 flood claims, providing our policyholders over $471 million in flood claim payments. 
  • Access to Our Storm Center: For additional support, our Storm Center offers invaluable resources to help you prepare for a storm and understand what to expect afterward.  

Making Bankers Insurance Group Your Choice for Catastrophe Claims 

Choosing the right insurance company is crucial, especially when it comes to managing the aftermath of a catastrophe. At Bankers Insurance Group, we are not just an insurance provider; we are a partner in your recovery. Our years of experience dealing with cat claims and our dedication to exceptional customer service make us the ideal choice for anyone looking to secure their property against CAT perils. 

With Bankers Insurance Group, you can confidently navigate storms and other catastrophic events, knowing that we have the expertise, resources, and compassion to support you every step of the way. Our commitment to our customers is unwavering, and our performance metrics speak to our proficiency and leadership in the industry. 


Hurricane season brings an increased risk of flooding, particularly in coastal areas. Getting a commercial flood policy in place before hurricane season starts ensures that the business is protected from potential flood damage that may occur during the season. It can also help get your business back up and running!

Don’t wait for Hurricane Season to start

It is important to understand that there is a 30-day waiting period before a commercial flood policy becomes active. This means that if a business waits until hurricane season to get coverage, it may not be fully protected if a flood occurs during 30 day waiting period. Therefore, getting a commercial flood policy in place well before hurricane season starts ensures the policy is active and in effect before any potential flood damage occurs.

What does a Commercial Flood Policy do for my Business?

A Commercial Flood Policy helps cover the costs of repairing or replacing damaged property, inventory, and equipment. It also covers up to $1,000 for reasonable loss avoidance expenses such as sandbags and labor.

Commercial Flood Policies are specifically designed to provide coverage for damage caused by flood-related events, which are not typically covered under standard commercial property insurance policies. It can also cover damage caused by heavy rains, hurricanes, and other types of natural disasters that cause flood damage.

Having a commercial flood policy in place before hurricane season starts demonstrates a business’s commitment to risk management and disaster preparedness. It shows that the business has taken proactive steps to protect itself from potential natural disasters, which can enhance its reputation and credibility with customers and stakeholders.

Flood Zone – Every business is in one

Knowing your flood risk is vital. Some businesses may be required to carry flood insurance if they are located in high-risk flood zones, and failing to comply with these requirements can result in legal and financial consequences for the business. However, it is important to understand, 25% of all flood losses result in low-moderate flood zones. So, no matter what zone your business is in – securing a flood policy should be in your plans to protect what you worked so hard to build. 

Not sure what flood zone your business is in? You can visit the Flood Map Service Center to learn more about your flood maps and your community. This resource provides access to free flood maps and other resources to help you better understand your community’s risk. Simply enter the street address you want to learn about, and you can easily determine what flood zone it falls under.

Disaster Preparedness: Have a Plan in Place

Do you have a plan if a hurricane or disaster strikes? Ready.gov provides fantastic toolkits that you can use to prepare your business for Hurricanes or Flooding.

We highly recommend taking a look at these free resources

Need More information?

If you own a business and are interested in purchasing a commercial flood policy, we are here for you. Connect with an agent or get a free quote

Have more questions? Our team is here to answer any concerns you have.


When Does Hurricane Season Start?

For the U.S., in the Atlantic region, the hurricane season lasts from early June to the end of November. Hurricanes are some of the most devastating and costly natural disasters. Therefore, it’s essential to prepare your home and family before a hurricane strikes. We’ve got some fundamentals that will help protect your property and keep you and your loved ones safe and secure.

Prepare Your Yard and Home For A Hurricane

  • Know where your water, electric, and gas shut-offs are.
  • Brace doors or windows, including your garage door, which is likely to blow out in a storm.
  • Consider turning your Refrigerator and Freezer to the coldest setting; this will keep your food colder longer if you lose power. Or, have a cooler with plenty of ice ready that you can transfer food to if needed
  • Hurricane wind speed can range from 74 – 156+ mph. It’s essential to store or bring in outdoor lawn furniture, tools, toys, or anything else that the wind could pick up. Make sure to securely anchor items that can’t be moved.

Have A Way To Communicate

Whether you are a family of one or six, you have family members and friends in other places that will worry. Remember to communicate with them (when appropriate) that you are safe.

Make An Emergency Supply Kit Before Hurricane Season

Part of hurricane preparedness means having an emergency kit. An emergency kit is a collection of essential things you and your family may need in the event of an emergency. Have your kit ready ahead of an emergency, and be sure to rotate items as needed and remove or add items as your family changes. You may also consider updating your emergency kit with hand sanitizer and face masks.

Stay Up To Date

Pay attention to emergency alerts, follow your local news, know where emergency shelters are and know your evacuation route if needed. The National Oceanic and Atmospheric Administration Hurricane Center is another great resource that tracks hurricanes and tropical storms.

Know How To File A Claim

Be sure you have your policy numbers handy in case you need to file a claim. You can file a claim on our website at bankersinsurance.com or call 727.308.0496. Rapid response to water damage is critical to protecting your home. If you should need emergency water mitigation, contact one of our preferred vendors. Rytech: Emergency Line 800.868.8787 or ADS Emergency Line 888.898.0699.

We’ve Got You

These are just a few ways you can prepare for a hurricane. We have a free hurricane survival guide with more tips on preparing for a hurricane, what to do after, and a preparation checklist that will help provide peace of mind when it matters.


Sol Relief St.Pete Community Benefit Concert

Hurricane Dorian struck the Bahamas over Labor Day weekend. Less than 30 days later, the St. Petersburg community banded together to support the Bahamian people in their most desperate time of need as they begin what will be a long road to recovery.

Sol Relief Brings St. Petersburg Community Together

A free Benefit for the Bahamas concert was held on October 6th at the Jannus Live venue in downtown St. Petersburg. Jannus Live was generous enough to donate its venue, and local bands gave their time by performing throughout the day. All donations collected before and during the concert went directly to Sol Relief as the charitable organization continues its recovery mission in the Bahamas.

Bankers Financial Corporation, the parent of Bankers Insurance Group, served as the lead corporate sponsor of the event. Bankers Financial pledged to match dollar for dollar up to the first $100,000 in donations.

Donation: The Final Numbers are in..


The concert was a huge success! Thank you to everyone who donated and for the overwhelming community support. We are thrilled to announce the final numbers are in, and we were able to raise $35,140.28, which Bankers Financial Corporation will gladly match!

For more information on what Sol Relief is doing for the Bahamian people, you can check out their page here.