Privacy Notice
Last Revised August 18, 2026
This privacy notice is made by Bankers Insurance Group (“Bankers”, “we”, “us”, “our”). It applies to personal information about individuals that we collect through our websites, products, services, and applications (“Service(s)”) to which this privacy notice is linked. This privacy notice does not govern information collected by any third party, including through any application or content that may be linked to, or accessible from, our Services. This privacy notice also does not apply to information that does not relate to an individual (for example, information about a corporation or other business entity). Some of our Services may be subject to a separate privacy notice. In that case, the Service-specific privacy notice will apply instead of this privacy notice.
When you select a Bankers Service, you are placing your trust in our 50 years of experience to provide you value and peace of mind. You are also trusting us with your information, and that trust is of critical importance to us. This Privacy Policy is intended to help you understand what information about you we collect, why we collect it, and what we do with it.
Table of Contents
- Scope of this Policy
- Collection of Personal Information and Sensitive Personal Information
- Sources of PersonalSourc Information
- To Whom We Disclose Personal Information
- Reasons Why We Collect, Use, Retain, and Disclose Personal Information
- Use and Disclosure of Sensitive Personal Information
- Retention of Personal Information
- Third Party Vendors
- Business Transfers
- Compliance and Law and Safety
- External Links
- Passwords
- Children Under the Age of 16
- How We Protect the Information that We Collect
- International Visitors
- Rights Under the CCPA and CPRA
- Gramm-Leach-Bliley Act Exemption
- Other California Privacy Rights
- Consent to Terms and Conditions
- Changes to Our Privacy Policy
- Consumers with Disabilities
- Questions About the Policy
Scope of this Policy
Bankers Insurance Group (the “Company” or “we“) has developed this privacy policy out of respect for the privacy of our customers, visitors to our website, job applicants, and independent contractors. This policy describes the personal information we collect, use, and disclose about individual consumers, applicants, and contractors who visit or interact with this website, visit any of our offices, stores, facilities, or locations, purchase or inquire about any of our products or services, contract with us to provide services, apply for a position of employment, or otherwise interact or do business with us. Any information or data covered by an exception to the California Consumer Privacy Act (CCPA) (as amended by the California Privacy Rights Act (CPRA)), including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act (GLBA), and the Fair Credit Reporting Act (FCRA) is not within the scope of this policy.
Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.
Additionally, whenever you communicate, interact, or do business with us, we will be collecting personal information from you or about you in the course of our interaction or dealings with you, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us or apply for a position of employment.
This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries. If you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by accessing https://bnkprivacy.exterro.net/portal/dsar.htm?target=bnkprivacy.
Collection of Personal Information and Sensitive Personal Information
Based on your specific transactions and interactions with us or our website, we have in the last 12 months collected the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are detailed in the chart below. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.
| Category | Personal Identifiers |
| Examples | Name, alias, social security number, date of birth, driver’s license or state identification card number. |
| Disclosed To in Last 12 Months | Financial institutions Government agencies Transaction support vendors (e.g., check guaranty, payment processors) Consumer reporting agencies or credit reporting agencies Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Promotional or fulfilment vendors Marketing support vendors Data analytics vendors Employee tracking and talent management systems Professional employer organizations Consulting and investigation firms Communications providers Manufacturers, OEMs, or suppliers Staffing and recruiting agencies Social media platforms Affiliates and other insurance-related entities which are part of the ultimate holding company; distribution partners; governmental/regulatory/litigation parties; credit bureaus; emergency services; healthcare providers/insurers/networks; M&A/transaction parties; professional advisors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Generally retained for the active period of the applicable record plus 10 years. Employment applications and criminal background checks: Active + 10 years. Personnel files: Active + 30 years. Retirement and pension records: permanent. The longest applicable period controls. |
| Category | Contact Information |
| Examples | Home, postal or mailing address, email address, home phone number, cell phone number. |
| Disclosed To in Last 12 Months | Financial institutions Government agencies Transaction support vendors (e.g., check guaranty, payment processors) Consumer reporting agencies or credit reporting agencies Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Promotional or fulfilment vendors Marketing support vendors Data analytics vendors Communications providers Staffing and recruiting agencies Social media platforms Affiliates and other insurance-related entities; distribution partners; governmental/regulatory/litigation parties; healthcare providers/insurers/networks; professional advisors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Insurance and applicant records: generally Active + 10 years. Personnel files: Active + 30 years. Retirement and pension records: permanent. The longest applicable period controls. |
| Category | Account Information |
| Examples | Username and password for Company accounts and systems, and any required security or access code, password, security questions, or credentials allowing access to your Company accounts; account history, usage history, and any information submitted through the account. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Software providers and system hosting vendors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Username: permanent; Password or security code: while in use + 1 year. |
| Category | Protected Classifications |
| Examples | Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religious or philosophical beliefs, age, disability, medical or mental condition, military status, familial status, union membership. |
| Disclosed To in Last 12 Months | Financial institutions Government agencies Insurance carriers, administrators, and brokers Professional employer organizations Staffing and recruiting agencies |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Duration of our relationship with you plus 10 years. This data is not collected from or about job applicants (unless required by law or government contract). |
| Category | Commercial Transactional Data |
| Examples | Information regarding products or services provided, purchasing history. |
| Disclosed To in Last 12 Months | Financial institutions Government agencies Transaction support vendors (e.g., check guaranty, payment processors) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Promotional or fulfilment vendors Marketing support vendors Data analytics vendors Affiliates and other insurance-related entities; distribution partners; healthcare providers/insurers/networks; professional advisors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Generally retained for the life of the applicable policy, contract, claim, or transaction plus 10 years, with longer or permanent retention for specified warranty, minor-claim, accounting, tax, or legal records. |
| Category | Internet Network and Computer Activity |
| Examples | Date and time of your website visit; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, including system and file access logs, security clearance level, browsing history, search history, and usage history. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Website hosting vendors Data analytics vendors Marketing support vendors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 2 years. |
| Category | Geolocation Data |
| Examples | GPS data, physical address, ZIP code, and IP address — collected automatically during website use. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Software providers, IT support/systems/hosting providers, research providers, cybersecurity consultants/analysts, and other service providers |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 2 years. |
| Category | Mobile Device Data |
| Examples | Information collected when you navigate, access, or use any of our websites via mobile device, including device type, software type; data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Software providers and system hosting vendors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 2 years. |
| Category | Financial / Employment Data |
| Examples | Information collected through credit or financing applications, including employment history, company name, role, salary, dates of employment, bank accounts, income sources. |
| Disclosed To in Last 12 Months | Financial institutions Government agencies Consumer reporting agencies or credit reporting agencies Insurance carriers, administrators, and brokers Professional advisors (accountants, actuaries, auditors, lawyers) Affiliates and other insurance-related entities; credit bureaus; healthcare providers/insurers/networks |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Retention depends on the underlying record type. Bank statements and many accounting records: Active + 10 years. Employment-tax and payroll-tax records: Active + 13 years. Personnel files: Active + 30 years. Certain accounting, tax, and retirement records: permanent. |
| Category | Inferences |
| Examples | Based on analysis of your activity and interactions with us, we may develop inferences regarding your preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
| Disclosed To in Last 12 Months | Data analytics vendors Marketing support vendors Social media platforms Affiliates and other insurance-related entities |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Duration of our relationship with you plus 10 years. The longest applicable period controls. |
| Category | Online Portal and Mobile App Access and Usage Information |
| Examples | Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Software providers and system hosting vendors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 2 years. |
| Category | Visual, Audio, or Video Recordings |
| Examples | Audio recordings of incoming or outgoing calls; pictures of you taken for ID purposes or at Company events; pictures, videos, or posts on social media. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Social media platforms |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | If the recording constitutes an Official Record, it is retained for the period applicable to the underlying claim, contract, complaint, or transaction. General correspondence including recorded calls and voicemails: Active + 10 years. Recordings that are not Official Records should be destroyed once there is no longer a business need to retain them. |
| Category | Pre-Hire Information / Pre-Contract Information |
| Examples | Information gathered as part of background screening and reference checks, pre-hire drug test results, information recorded in job interview notes, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you. |
| Disclosed To in Last 12 Months | Consumer reporting agencies or credit reporting agencies Employee tracking and talent management systems Professional employer organizations Staffing and recruiting agencies Professional advisors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Employment applications and criminal background checks: Active + 10 years. If hired and materials become part of the personnel file: Active + 30 years. |
| Category | Employment and Education History |
| Examples | Information contained in job applicants’ resumes regarding educational history, information in transcripts or records of degrees, vocational certifications obtained, and information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations. |
| Disclosed To in Last 12 Months | Consumer reporting agencies or credit reporting agencies Employee tracking and talent management systems Professional employer organizations Staffing and recruiting agencies Professional advisors |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Resumes and employment or education history maintained as part of an employment application: Active + 10 years. If the applicant is hired and materials are transferred into the personnel file: Active + 30 years. |
| Category | Professional Related Information |
| Examples | Information on business representatives contained in resumes regarding educational and employment history, vocational certificates, invoices billed to and by the Company, licensing and certification records, and information related to services provided to or rendered by the entity you represent in your dealings with the Company, including information in statements of work. |
| Disclosed To in Last 12 Months | Financial institutions Government agencies Insurance carriers, administrators, and brokers Consumer reporting agencies or credit reporting agencies Professional advisors Affiliates and other insurance-related entities |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Purchase and sales contracts and vendor invoices: Active + 10 years. General correspondence: Active + 10 years. Partnership, employment, and financial-service-provider agreements: permanent. Statements of work follow the applicable contract file period. |
| Category | Facility & Systems Access Information |
| Examples | Information identifying you, if you accessed our secure Company systems, networks, computers, and equipment, and at what times, using login credentials or other security access method. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 2 years. |
Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers, independent contractors, or job applicants:
- Personal Identifiers (social security number, driver’s license or state identification card number).
- Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
- Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
- Geolocation Data (GPS data, physical address, ZIP code, and IP address — collected automatically during website use)
Personal information does not include:
- Publicly available information from government records.
- Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
- Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
- Deidentified or aggregated information.
Sources of Personal Information
We may collect your personal information from the following sources:
9. You the consumer, independent contractor, or job applicant, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our stores or physical locations, when you purchase or inquire about any of our products or services, when you enter into a contract to perform services for us, or when you apply for a position of employment
10.Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications, or databases
11.Credit and consumer reporting agencies
12.Recruiters
13.Staffing agencies
14.Social media platforms
15.Other employees, contractors, vendors, suppliers, guests, visitors, and customers when they provide information to the Company about a consumer, job applicant, or independent contractor
16. Affiliates; information brokers; service providers; co-branded/joint-marketing partners; publicly available sources including government databases, media coverage, and other public data sources; insurance agents/brokers; insurance companies; resellers/distributors; and other authorized/permitted third parties
To Whom We Disclose Personal Information
We may disclose your personal information to/with the following categories of service providers, contractors, or third parties:
- Financial institutions
- Government agencies
- Promotional or other fulfilment vendors
- Marketing support vendors
- Vendors that support managing or hosting the website
- Transaction support vendors (e.g., check guaranty, payment processors)
- Data analytics vendors
- Insurance carriers, administrators, and brokers
- Consumer reporting agencies or credit reporting agencies
- Employee tracking and talent management systems
- Professional employer organizations
- Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
- Consulting and investigation firms, including human resources consultants, safety consultants, and workplace investigators
- Communications providers
- Manufacturers, OEMs, or suppliers
- Staffing and recruiting agencies
- Social media platforms
- Affiliates and other insurance-related entities
- Distribution partners
- Governmental, regulatory, and litigation parties
- Credit bureaus
- Emergency services
- Healthcare providers, insurers, and networks
- M&A and transaction parties
- Professional advisors (accountants, actuaries, auditors, engineers, lawyers, medical professionals, and other professional advisors)
Reasons Why We Collect, Use, Retain, and Disclose Personal Information
We may collect and disclose your personal information for any of the following business purposes:
- To fulfill or meet the purpose for which you provided the information.
- To process and submit financing applications, including to apply for credit, or credit pre-qualification.
- To process, complete, and maintain records on transactions.
- To provide interest-based and targeted advertising.
- To improve user experience on our website.
- To understand the demographics of our website visitors.
- To enroll in or subscribe to our newsletter or marketing communications.
- To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries.
- To contact you by email, telephone calls, mail, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
- To detect security incidents.
- To debug, identify, and repair errors that impair existing intended functionality of our website.
- To protect against malicious or illegal activity and prosecute those responsible.
- To verify and respond to consumer requests.
- To prevent identity theft.
- To provide warranty coverage on products and services.
- To complete appraisals.
Job Applicant Purposes:
- To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
- To comply with local, state, and federal law and regulations requiring employers to maintain certain records, as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to infectious diseases, pandemics, outbreaks, and public health emergencies, including applicable reporting requirements.
- To evaluate your job application and candidacy for employment.
- To obtain and verify background check and references.
- To communicate with you regarding your candidacy for employment.
- To permit you to create a job applicant profile, which you can use for filling out future applications.
- To keep your application on file in case there is another position for which we want to consider you as a candidate.
- To evaluate and improve our recruiting methods and strategies.
- To engage in lawful monitoring of job applicant activities and communications when they are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications, or systems.
- To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
- To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
Independent Contractor and Business-to-Business Purposes:
- To fulfill or meet the purpose for which you provided the information.
- To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
- To engage the services of independent contractors and compensate them for services.
- To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate.
- To grant independent contractors access to secure Company systems, networks, computers, and equipment, and maintain information on who accessed such systems and what they did therein or thereon.
- To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems.
- To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
- To improve user experience on Company computers, networks, devices, software applications, or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
We do not and will not sell your personal information for monetary or other valuable consideration, and we do not share your personal information for cross-context behavioral advertising.
Use and Disclosure of Sensitive Personal Information
We do not and will not use or disclose your sensitive personal information for purposes other than the following:
- To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
- To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information.
- To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
- To ensure the physical safety of natural persons.
- For short-term, transient use.
- To perform services on behalf of the Company.
- To verify or maintain the quality or safety of a product, service, or device that is owned, manufactured, manufactured for, or controlled by the Company, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the Company.
- For purposes that do not involve inferring characteristics about consumers, contractors, and job applicants.
Retention of Personal Information
- We will retain each category of Personal Information in accordance with our established data retention schedule as indicated above. Some of the retention periods in the retention schedule above are measured from a particular point in time that has not occurred yet, such as the end of employment or end of a relationship (whether business, contractual, or transactional) plus a certain number of years. Where no particular event is defined in the retention schedule as the point from which the retention period is measured, we will measure the retention period from either: (1) the date the record or data was collected, created, or last modified; (2) the date of the particular transaction to which the record or data pertains; or (3) another triggering event that is determined to be reasonable and appropriate based on the nature of the data and the legal/business needs for its continued use.
- In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.
- Deletion or anonymization may occur through methods such as destruction, encryption, or depersonalization. Aggregated or de-identified data derived from your records may be retained indefinitely for statistical or actuarial purposes, provided that the data cannot be linked back to you.
Third Party Vendors
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
Business Transfers
In the event we sell or transfer a particular portion of our business assets, information of consumers, contractors, and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors, and applicants may be transferred as part of the acquisition.
Compliance with Law and Safety
We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.
External Links
Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.
Passwords
The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Children Under the Age of 16
We do not knowingly sell or share the personal information of consumers under 16 years of age.
How We Protect the Information that We Collect
The protection of the information that we collect about visitors to our websites is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:
- We keep automatically collected data and voluntarily collected data separate at all times.
- We use internal encryption on all data stores that house voluntarily captured data.
- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
- We restrict access to private information to those who need such access in the course of their duties for us.
- We have database level encryption.
- We have HTTPS, or TLS 1.2, or other measure for protecting data while in transit that is adopted for data transferring.
- We have a control mechanism that is adopted to prevent unauthorized access and modification.
- We have a Monitoring and Early Warning System that is adopted to guarantee fraudulent behaviors can be inspected.
International Visitors
We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States. If we become aware that a person residing inside the European Economic Area, European Union, Great Britain, or Switzerland has submitted their personal information to us, we will delete it.
Rights Under the CCPA and CPRA
This section of the Privacy Policy applies only to California residents who are natural persons. If you are a California resident, you have the following rights pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting this information, (4) the categories of third parties with whom we have disclosed your personal information, and (5) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
Right to Access. The right to request, up to 2 times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected from or about you;
Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
The right to not be discriminated or retaliated against for exercising any of the above rights, including an applicant’s and independent contractor’s right not to be retaliated against for exercising the above rights.
You can submit any of the above types of consumer requests through any of the 2 options below:
- Submit an online request on our website at https://bnkprivacy.exterro.net/portal/dsar.htm?target=bnkprivacy
Call our privacy toll-free line at (727)-300-3936.
How We Will Verify That it is Really You Submitting the Request
If you are a California resident, when you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.
Responding to Your Right to Know, Right to Access, Right to Delete, and Right to Correct Requests
Upon receiving a verifiable request from a California resident, we will confirm receipt of the request no later than 10 business days after receiving it. We endeavor to respond to a verifiable request within 45 calendar days of its receipt. If we require more time (up to an additional 45 calendar days, or 90 calendar days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
For a request to correct inaccurate personal information, we will accept, review, and consider any documentation that you provide, and we may require that you provide documentation to rebut our own documentation that the personal information is accurate. You should make a good-faith effort to provide us with all necessary information at the time that you make the request to correct. We may deny a request to correct if we have a good-faith, reasonable, and documented belief that a request to correct is fraudulent or abusive. If we deny your request to correct, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.
If You Have an Authorized Agent:
If you are a California resident, you can authorize someone else as an authorized agent who can submit a request on your behalf. To do so, you must either: (a) execute a valid, verifiable, and notarized power of attorney; or (b) provide other written, signed authorization that we can then verify. When we receive a request submitted on your behalf by an authorized agent who does not have a power of attorney, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your authorized agent. We may deny a request from an authorized agent if the agent does not provide your signed permission demonstrating that they have been authorized by you to act on your behalf.
Gramm-Leach-Bliley Act Exemption
Portions of our services are subject to the Gramm-Leach-Bliley Act. When we are extending credit, or providing financial advice or counseling, those activities are covered by the Gramm-Leach-Bliley Act. The CCPA does not apply to personal information to the extent that we collect, process, sell, or disclose it subject to the Gramm-Leach-Bliley Act. Therefore, certain rights under the CCPA may be limited to the extent such requests to exercise CCPA rights relate to the collection, processing, selling, or disclosure of personal information in connection with financial activities covered by the Gramm-Leach-Bliley Act.
Other California Privacy Rights
The California Civil Code permits California residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to privacy@bankersfinancialcorp.com, or write to us at the address listed below. Please mention that you are making a “California Shine the Light” inquiry.
Consent to Terms and Conditions
By using this website, you consent to all terms and conditions expressed in this Privacy Policy.
Changes to Our Privacy Policy
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.
Consumers With Disabilities
This policy is in a form that is accessible to consumers with disabilities.
Questions About the Policy
This website is owned and operated by Bankers Insurance Group. If you have any questions about this Privacy Policy, please contact us at privacy@bankersfinancialcorp.com or call (727)-300-3936.